Estudio de carga laboral en la Secretaría de Planeación Alcaldía municipio de Marinilla

Abstract

The origin of the workload study comes from the scientific organization of work, who’s pioneer was Frederick W. Taylor, who improved the work standards with a detailed study of times and movements. Today, the workload measurement is a concept more evolved in which quantitative and qualitative techniques are used depending on the nature and requirements of the Organization, which can be from private or public sector. In this case, the workload study is carried out at the Secretaría de Planeación of the Marinilla Municipality, which as in all the other Secretarías it has difficulties to distribute the duties in an optimal way, as well there is excessive workload for some of the personnel and underutilization of others, which creates disagreement in the community and stress in the personnel. The information related to the duties and times of the each employee was recorded using the subjective standards technique, which had been established by Departamento Administrativo of the Función Pública version 2009, and using the form (Formulario N. 1). When all the information was collected, it was possible to obtain real results of the workload of the employees at the Secretaría de Planeación and it departments, Sisbén and Catastro, which means the number of personnel required for each position in accordance with the duties to be carried out and the number of positions that need to be created. Finally, the conclusions for the study carried out and a series of recommendations are set, among which is suggested to continue with the workload study in all the Secretarías and departments of the Municipal Administration, to ensure timely service to the community.