Propuesta de un sistema de compensación que impacte directamente la satisfacción laboral de la empresa de servicios temporales S&A Servicios y Asesorías S.A

Abstract

This research is based on a practical work that allows understanding how much important the human component within organizations is; therefore the central point of the study is directly related to the job satisfaction of employees in a company of temporary services S&A Servicios y Asesorías S. A. The study pretends to identify the elements that have an impact on the job satisfaction, as well as intervening them through the compensation systems that this organization implements to remunerate its group of employees. The theoretical framework that supports this work, After knowing the general backgrounds and description of the company researched, it refers to the concepts related to payment schemes and their operation, where first, it is possible to detail the emotional issue of salary and later, the motivational components and the elements that can affect the person in a work environment; however, the main interest about the study is what the perception of employees from different organizational factors is. The diagnosis provides information that allows you to evaluate and select an action plan on the variables which were assessed in the study for the company S&A Servicios y Asesoría S. A. The survey was developed in a questionnaire of 7 questions, they were created to analyze and recognize what the employees feel based on 7 variables: Affectation of the job satisfaction on internal workers, plans and policies of recognition of the company, social benefits and incentives, flexibility at work, opportunities for developing, remuneration and work conditions. Once it has implemented the instrument and it has compiled the results, it is evident that in some cases, there are very low levels of job satisfaction related to the components evaluated that are associated to the salary, also it is perceived instability in their positions at the company and a disinterest of the employers on the employees because of delays in the payment of the payroll. After analyzing whole the points of the study, it is evident the needs of implementing actions to develop comprehensive programs to remuneration, it routed to the welfare and job satisfaction, and adjusting the strategies of recognition for the performance of individuals within the organization for improving the quality of life of the employees, their productivity and motivation in the workplace.