The impacts of corporate social responsibility on internal organizational processes to create shared value

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dc.contributor.affiliationBedoya M., Faculty of Business Sciences, Envigado University Institution, Envigado, Colombia
dc.contributor.affiliationRomán E., Faculty of Economics and Administrative Sciences, University of Medellin, Medellin, Colombia
dc.contributor.affiliationGutiérrez S., Faculty of Social Sciences and Information Technologies, Universidad de Castilla-La Mancha, Toledo, Spain
dc.contributor.affiliationPérez E., Faculty of Economics and Administrative Sciences, University of Medellin, Medellin, Colombia
dc.contributor.affiliationZapata C., Faculty of Administrative and Economic Sciences, Technological of Antioquia, Medellin, Colombia
dc.contributor.affiliationCastro-Gómez J., Faculty of Administrative and Economic Sciences, Technological of Antioquia, Medellin, Colombia
dc.contributor.affiliationJaramillo J., Faculty of Economics and Administrative Sciences, University of Medellin, Medellin, Colombia
dc.contributor.authorBedoya M.; Román E.; Gutiérrez S.; Pérez E.; Zapata C.; Castro-Gómez J.; Jaramillo J.
dc.date.accessioned2025-04-28T22:09:15Z
dc.date.available2025-04-28T22:09:15Z
dc.date.issued2025
dc.descriptionCorporate social responsibility (CSR) has been recognized as a determining factor in articulating business strategy in relation to a company’s social and ethical policies and their impact on organizational process performance and shared value. This study analyzes the relationship between corporate social responsibility and internal organizational processes (IOPs) to create value. According to the conceptual framework, a structural equation model was applied to the analysis of data from 152 large- and medium-sized enterprises in the Colombian competitive landscape. The findings indicate that CSR practices have a direct impact on IOPs, and that both have a positive and significant impact on generating shared value. Furthermore, by taking CSR actions, firms improve the creation of social and internal value, along with stakeholders’ adaptability in a competitive environment. This study is one of the earliest empirical studies to evaluate the impact of CSR on IOPs in Latin America within four industrial contexts; therefore, it contributes to the development of extant literature on management strategy and suggests managerial and social implications and future research territories. © 2024 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
dc.identifier.doi10.1080/23311975.2024.2418420
dc.identifier.instnameinstname:Universidad de Medellínspa
dc.identifier.issn23311975
dc.identifier.reponamereponame:Repositorio Institucional Universidad de Medellínspa
dc.identifier.repourlrepourl:https://repository.udem.edu.co/
dc.identifier.urihttp://hdl.handle.net/11407/8816
dc.language.isoeng
dc.publisher.facultyFacultad de Ciencias Económicas y Administrativasspa
dc.publisher.programAdministración de Empresasspa
dc.relation.citationissue1
dc.relation.citationvolume12
dc.relation.isversionofhttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85212084815&doi=10.1080%2f23311975.2024.2418420&partnerID=40&md5=6b21937fde9ff73bd981767318dce137
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dc.rights.accessrightsinfo:eu-repo/semantics/restrictedAccess
dc.sourceCogent Business and Management
dc.sourceCogent Bus. Manag.
dc.sourceScopus
dc.subjectBusiness, management and accounting
dc.subjectCorporate
dc.subjectCreation
dc.subjectEconomics
dc.subjectFinance
dc.subjectIndustry & Industrial Studies
dc.subjectLatin American & Hispanic Studies
dc.subjectOrganizational process
dc.subjectShared value
dc.subjectSocial responsibility
dc.subjectBusiness, management and accounting
dc.subjectCorporate
dc.subjectCreation
dc.subjectEconomics
dc.subjectFinance
dc.subjectIndustry & Industrial Studies
dc.subjectLatin American & Hispanic Studies
dc.subjectOrganizational process
dc.subjectShared value
dc.subjectSocial responsibility
dc.titleThe impacts of corporate social responsibility on internal organizational processes to create shared value
dc.typeArticle
dc.type.localArtículo revisado por paresspa
dc.type.versioninfo:eu-repo/semantics/publishedVersion

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