Retos del sistema financiero colombiano en la cuarta revolución industrial

Abstract

This research aims to analyze the challenges that the Colombian financial system is facing regarding the fourth industrial revolution. Through digital transformation, the industrial revolution creates opportunities and benefits for the Colombian financial system. The processed data using digital technologies is considered a relevant input that allows faster decision-making and provides a faster, personalized and interactive customer experience, but also with high security standards. his revolution, also known as Industry 4.0, offers more processes automation and optimization, looking for improvements in productivity and efficiency and decreasing the operational errors caused by the execution of manual and mechanized activities. However, there are some challenges that require deep analysis to understand how they can affect the performance of the financial companies' digital strategy.