Trust and its impact on costs: A dialogue between Robert Spaemann and management [Confiança e seu impacto nos custos: Um diálogo entre Robert Spaemann e a gerência] [La confianza y su incidencia en los costos: un diálogo entre Robert Spaemann y el management]
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Pontificia Universidad Javeriana
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This paper aims to put the Robert Spaemann proposal’s in dialogue with the management literature regarding the incidence of trust in company costs. Methodologically, the text “Confianza” by Spaemann (2005) is used as a guide, and a systematic literature review is conducted to explore the relationship between trust and its influence on management costs. For this purpose, a hermeneutic method based on the proposal of Gadamerian dialog is used. The main results show that when there is trust within the company and its surrounding context, there is a decrease in costs associated with control and monitoring activities, as well as the management of relationships with its stakeholders. © 2023, Pontificia Universidad Javeriana. All rights reserved.
Palabras clave
Costs, Management, Spaemann, Trust