Modelo gerencial de control Balanced Scorecard aplicado en Factoring Bancolombia

Abstract

What it can’t to measure, it can’t to control; what it can’t control, it can’t to improve and what it can’t to improve, it’ll have to get worse, especially in the actual competitive world” The competitive is a matter that in present day it’s listens in any organization, what it has taken to differents economy actors have to develop continues processes and models, that they have as objective the realization of adjust in the processes of administrative management. Between them it find the Balanced Scorecard model, what is has as principle to be a measuring tool of management, this one permit to measure the way what the business is creating value added in clients, in the manner of way in what they must improve such the internal capacities, as the inversions in personnel, in the systems and the procedures that they’re base for improving of the performance to organization future. This tool is revolutionizing the companies, and what it looks principally is that always its employees are direct to full performance of the mission through channel the energies, skills and specifics knowledges in the organization for the success of strategic aim over the long term. The Balanced Scorecard at Factoring Bancolombia Company, it’ll permit to achieve the mission with clears objectives and aims and each one of the perspectives that contribute to reinforce the organizational culture, looking for this in the medium term that the company is giving higher profitability in all business aspects.