Predictors of purchase intention in gastronomic establishments in the City of Medellin
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The pandemic caused by COVID-19 adversely impacted the gastronomy sector, affecting company-customer interactions. This research aimed to identify the variables influencing purchase intentions within Medellin’s gastronomic establishments, for this, a quantitative exploratory approach was conducted, and 418 consumers were surveyed. Data analyses were conducted via RStudio, entailed confirmatory factor analysis for construct validation and structural equation modelling to examine causal relationships. As results factors like hedonic value, user-generated content, perceived risk, corporate image, perceived quality, attitude towards the restaurant, and restaurant type were assessed for their impact on purchase intention. Notably, while the perceived quality was statistically significant, it is inversely correlated with purchase intention, implying a diminished inclination to dine upon perceiving quality decline. These insights provide a comprehensive understanding of consumer decision making during the pandemic, facilitating strategies for optimal market positioning amidst evolving demographic-cultural dynamics and business chaos. This assessment has broader implications than the gastronomic domain. © 2025 Inderscience Enterprises Ltd.
Palabras clave
Hedonic value, Perceived quality, Purchase intention, Restaurant type, SEM, Structural equation modelling, Decision making, Risk assessment, Causal relationships, Confirmatory factor analysis, Customers interactions, Hedonic values, Perceived quality, Perceived risk, Purchase intention, Restaurant type, Structural equation models, User-generated, Sales, Hedonic value, Perceived quality, Purchase intention, Restaurant type, SEM, Structural equation modelling